Shipments; Delivery; Title and Risk of Loss.
We will arrange for the shipment of the products to you via our selected carrier. WE DO NOT SHIP TO P.O. BOXES for security purposes.
NO ADDRESS CAN BE MODIFIED IF THE PRODUCT HAS LEFT OUR WAREHOUSE.
Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery.
Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
Exchanges, and Refunds.
Boots must be returned within 30 natural days of the date received with no evidence of wear, NO EXCEPTIONS.
You can process an exchange or a refund through our chat and link or with an agent.
We reserve the right to refuse a refund or exchange if the product shows ANY signs of wear or has been altered from its original condition in any way, in this instance, the item(s) will be sent back to you.
Understanding basic boot terminology
SOLE: The inner sole is where your foot rests when wearing the boot. The outer sole is the bottom of the boot.
HEEL: Heels are usually leather, formed and glued together, fitted and shaped to the back portion of the outer sole. Heels come in different shapes, sizes, and heights, depending on the intended use of the boot.
TOE: The toe of the boot may come in many different shapes; some of the most popular are R, snip, square, and roper.
VAMP: The front lower part of the boot below the shaft, usually cut from a single piece of leather or skin. However, vamps are sometimes pieced and sewn together to give the boot a unique look.
COUNTER: The back part of the boot, just above the heel, usually matches the leather or skin used in the vamp.
SHAFT: Sometimes referred to as the top, upper part, of the boot or the boot-maker´s canvas for expression. The shaft usually has different types of stitching patterns, designs, laser cuts, inlays, or other artwork, to make the boot unique. The shaft may also include laser cut designs, with or without exotic skin, leather, or other inlays underneath.
PIPING: The side seam that runs up the side of the boot from the bottom to the top, between the front and back section, of the shaft. Piping is usually found on the inside and outside of the shaft but may be used in other areas to add unique design appearance.
PULL STRAPS: Leather tabs or straps found at the very top of the shaft on both sides, usually on the outside of the shaft. However, on some boots, the pull straps may be found on the inside of the shaft. They are used to help pull the boot on. Some pull straps called “mule ears” may go partially or all the way down the outside of the shaft.
LINING: Found on the inside of the shaft. The lining covers the seam where the front and back half of the shaft is sewn together. All Corral Boots come with a full inside lining which covers the inside seam, adding to the boot´s comfort.
Beautiful boots and comfortable
Perfect in every way ! & Customer service ; delivered in time as promised before heading home to U.K. The packaging excellent.
They are super soft ; comfortable and fit perfect !
Had to return, run very small. So I exchanged them for 9 1/2. Have not received yet. Also looked a little worn with black scuff marks.
Boots came and look to have been pre-owned. Toe was smudged (looked like mustard) and the zippers on both boots were VERY difficult to open and close, even when not on.
Customer service was very nice when they called me back. There was no way to leave a message when I called customer service. I have printed the return label and have sent them back, I'm waiting on confirmation that the new boots will be sent. Hopefully the zippers won't be a problem on the new pair.
Wore them to a concert & have wider feet so was a bit sore after but expected it! Can’t wait to wear them again.
These boots are absolutely gorgeous! Perfection! I put them on immediately to start breaking them in and my 21 year old daughter was in awe. She doesn’t like boots but she said she would wear these because they are just that beautiful. Not only are they stylish but they are super comfortable too. I can’t wait to wear them outside the house.
I love, love them! Thank you I have already worn them and received many compliments.
She loved them!!!!