Product information
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Shipments; Delivery; Title and Risk of Loss.
- We will arrange for the shipment of the products to you. Please check the individual product page for specific delivery options.
- Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
Closeouts, Exchanges, and Refunds.
Closeouts: Changes and refunds are allowed on closeout items.
Exchanges: If we do not have the boot in the size you need, you may choose another style. If the price is higher, you will only pay the difference. Items must be returned within 30 days of the date received. To return products, you must email our Returns Department at customerservice@corralboots.comor webshop@corralboots.com. Upon receipt of your email, we will provide you with a call tag for the return. If the product(s) are not returned using our shipping label, we will not refund the shipping cost. Products must not show any evidence of wear and must be returned with all original tags. To ensure that your boots don't show any signs of wear, be sure to walk only in carpeted areas until you are sure they fit properly. Avoid any kind of hard flooring as it may scuff the soles of the boots. The product must be in its original packaging and its original shipping box. You bear the risk of loss during shipment. Exchanges are processed within approximately three business days of our receipt of your merchandise.
Refunds: Items must be returned within 30 days of the date received. To return products, you must email our Returns Department at customerservice@corralboots.comor webshop@corralboots.com. Upon receipt of your email, we will provide you with a call tag for the return. If the product(s) are not returned using our shipping label, we will not refund the shipping cost. Products must not show any evidence of wear and must be returned with all original tags. To ensure that your boots do not show any signs of wear, be sure to walk only in carpeted areas until you are sure they fit properly. Avoid any kind of hard flooring as it may scuff the soles of the boots. The product must be in its original packaging and its original shipping box. You bear the risk of loss during shipment. Refunds are processed within approximately three business days of our receipt of your merchandise. You will receive an email confirmation when we receive your returned merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
Understanding basic boot terminology
SOLE: The inner sole is where your foot rests when wearing the boot. The outer sole is the bottom of the boot.
HEEL: Heels are usually leather, formed and glued together, fitted and shaped to the back portion of the outer sole. Heels come in different shapes, sizes, and heights, depending on the intended use of the boot.
TOE: The toe of the boot may come in many different shapes; some of the most popular are R, snip, square, and roper.
VAMP: The front lower part of the boot below the shaft, usually cut from a single piece of leather or skin. However, vamps are sometimes pieced and sewn together to give the boot a unique look.
COUNTER: The back part of the boot, just above the heel, usually matches the leather or skin used in the vamp.
SHAFT: Sometimes referred to as the top, upper part, of the boot or the boot-maker´s canvas for expression. The shaft usually has different types of stitching patterns, designs, laser cuts, inlays, or other artwork, to make the boot unique. The shaft may also include laser cut designs, with or without exotic skin, leather, or other inlays underneath.
PIPING: The side seam that runs up the side of the boot from the bottom to the top, between the front and back section, of the shaft. Piping is usually found on the inside and outside of the shaft but may be used in other areas to add unique design appearance.
PULL STRAPS: Leather tabs or straps found at the very top of the shaft on both sides, usually on the outside of the shaft. However, on some boots, the pull straps may be found on the inside of the shaft. They are used to help pull the boot on. Some pull straps called “mule ears” may go partially or all the way down the outside of the shaft.
LINING: Found on the inside of the shaft. The lining covers the seam where the front and back half of the shaft is sewn together. All Corral Boots come with a full inside lining which covers the inside seam, adding to the boot´s comfort.
A4325
Customer Reviews
Permit me to commence by noting the undeniable comfort these boots provide. Aesthetically, they are appealing; however, I was somewhat disenchanted to observe that the lustrous sheen depicted in the photographs does not align with reality. The boots lacked any semblance of shine, and their finish lacked refinement. Despite this, their exceptional comfort compelled me to retain them. Regrettably, after merely two occasions of wear and subsequent cleaning, I discerned what appeared to be a gash near the sole. I promptly reached out to customer service regarding this imperfection. Their response was swift, requesting photographs for assessment by their quality assurance team. I remain hopeful for a satisfactory resolution and will offer an update upon receiving their response.
