The return of Corral merchandise, for any reason, must be authorized by Corral Boot Company.
All customer returns must be through a Corral dealer. The following policies
and procedures apply.
Any boot received not according to the way it was ordered, or a shortage in packing must be
reported within 10 days to the Corral Boot Warehouse. Corral Sales people cannot
adjust terms or prices for these boots.
Corral products are not supplied on a guaranteed sales or consignment basis. Corral sales
people do not have the authority to guarantee sales, authorize returns or pick up
merchandise for credit.
An inspection at the Corral warehouse is required to determine manufacturing defects
in material or workmanship. Replacement of defective merchandise will be made as soon
as possible, depending upon skin availability.
Returns must be made in the following manner: Dealer must call or write to Corral Boot Co.
for a return authorization (RA). Any return is subject to refusal. Return authorization
number must be printed clearly on the outside of each box. For more information see
Terms and Conditions sheet.
Return merchandise to the following address:
Corral Boot Co.
3107 S. Closner Blvd.
Edinburg, TX 78539
All Corral products are manufactured under rigid quality control and have been inspected
before shipping and we cannot be responsible for abuse or misuse. Products that are
damaged due to abuse, misuse or neglect will not be considered for credit, repair
Merchandise that has been altered in any way will not be considered for credit,
repair or replacement. Defective boots must be reported within 30 days of invoice if new.
Corral Boot Co. reserves the right to repair, replace or issue credit on any product
found defective. Hand Tooled boots will be repaired and return as quickly
as possible. Any boot found non-defective will be returned at customer’s expense.
Due every boot its hand crafted and the nature of working with natural leathers and exotic
materials, there will be variances in the look from boot to boot adding character and
individualism to each and every pair.