Terms and Conditions Corral Boot Co. Loyalty Rewards Program
These Terms and Conditions contain an arbitration provision. Please review the Arbitration section for details.
Corral Boot Co. Loyalty Rewards Program (the "Corral Loyalty Rewards") is offered by Corral Boot Co. (“Corral,” “we,” or “us”). Members of the Program (each, a “Member”) are responsible for remaining familiar with these Terms and Conditions (the “Terms”). These Terms apply to each Member’s participation in the Program. By participating in the Program, Member agrees to be bound by these Terms.
From time to time, Corral, in its sole discretion, may change, discontinue, or add the interactions where Members can earn points (“Points”), the number of Points earned, and the redemption number of Points for rewards (“Rewards”) with or without prior notification to Members. In all matters relating to the administration of the Program, the decisions of Corral will be final. Corral reserves the right to change or cancel any aspect of the Program, at any time. Terms are subject to change without prior notice. 
ENROLLMENT
It is free to enroll in the Program. No purchase is necessary. Members can view their points and receive their rewards in their Corral account.
Members are responsible for keeping contact information up to date by keeping their information current in their account or by contacting Corral at customerservice2@corralboots.com, or webshop@corralboots.com. Corral is not responsible for communications, offers, or Rewards sent to out-of-date email addresses.
ELIGIBILITY
Members must be at least 18 years old and legal residents of the United States to be eligible to enroll in the Program. If Member is a minor, Member’s parent or legal guardian must agree to these Terms on Member’s behalf and Member may only participate in the Program with permission from their parent or legal guardian. By enrolling and participating in the Program, Member represents that they meet these eligibility requirements. Enrollment is for individuals only and for personal, non-commercial use.
Corral employees and their families are eligible to participate in the Program. Corral reserves the right to terminate Members from the Program if in Corral’s discretion, a member has violated the eligibility requirements or these Terms.
EARNING POINTS AND REWARDS
In order to earn Points on each purchase, Members must identify themselves at the time of purchase by entering the same email address that was used for registration into the Program. When the registered email address is used, Members will qualify to earn one Point for every ten dollars spent on qualifying purchases, excluding taxes and shipping. For online purchases, Points are earned upon fulfillment of the order. Points can be redeemed for Rewards, as further set out below.
Points cannot be earned with the use of gift certificates. Only the amount paid over this may be taken into consideration if it meets all other points requirements. 
From time-to-time, Corral may, in its discretion, provide other opportunities to earn Points through other activities, such as completing a survey. Points are earned upon completion of the promotion through which the Points are earned.
Once you provide your date of birth, you will receive points that can be used throughout your birthday month. If your birthday is in August, you can redeem your rewards from August 1st to August 31st. Please note that once your birthday month has ended, these rewards will expire, and you will no longer be able to use them. 

Birthday points: in order for these to apply a minimum of 30 natural days must have passed from the day you signed up. If your birthday is on May 13 you would need to sign up before April 13th, so that you can use your points in May. Birthday points can be used from the first day of the month of your birthday and will be active until the last day of your birthday month. 
Points expire 180 natural days from the date the points are earned unless converted to Rewards. Points may be converted to Rewards upon earning 200, 400 or 600 Points. Upon earning points a reward code will be issued. Rewards are valid for 180 natural Days after issuance.
We are unable to retroactively apply Rewards for those Members who do not identify themselves with appropriate account information at time of purchase.
Points and Rewards can be earned at https://corralboots.com/. For example, Member may sign up for a Rewards account on https://corralboots.com/, Member must open an account to earn Points on the Corral purchase. Member’s Rewards account will track points earned.
RETURNS
If Member returns merchandise from a purchase that earned points, Member will get a refund to Member’s original payment and the points that were originally earned will be deducted from Member’s point balance. It’s possible that Members point balance could be negative.
If Member returns merchandise from a purchase that included a Reward, Member will get a refund to Member’s original payment. The original points used for Member’s returned purchase will not be added back to Member’s Rewards balance and the original Rewards will not be added back to Member’s account.
REDEEMING REWARDS
Rewards are issued via email and are automatically added to Member’s Rewards account immediately after issuance once the Member selected Points level is met. Member may change Member’s Rewards Setting at any time, but should allow 48 hours for such change to take effect. Any remaining balance of Points that have not converted to a Reward will expire 180 natural Days after they are earned. The redemption amount for Rewards is $20 for every 200 Points. Rewards can be used at https://corralboots.com/.
From time to time, we may offer additional offers and benefits to Members.
Points or Rewards earned are not transferable and may not be sold, resold, exchanged or bartered. Points and Rewards have no cash value and cannot be exchanged for cash. Rewards cannot be used to purchase third party services. Additional exclusions may apply – Member should see Rewards email for details and specific exclusions. Members are only allowed to use the Rewards in their country of residence. Rewards will be deducted prior to any discounts being added.
CANCELLATION, CLOSURE OF ACCOUNT AND FORFEITURE OF POINTS
Members have the right to cancel memberships at any time by contacting Corral at customerservice2@corralboots.com or webshop@corralboots.com. By canceling a membership, the Member’s account will be closed, any Points balance and issued Rewards certificates forfeited, and Program benefits will end.
Subject to any requirements or limitations of applicable law, Corral may at any time for any reason change or terminate the Program and these Terms. Corral reserves the right to terminate membership in the Program and to deny future membership if Corral deems Member’s conduct to have violated these Terms. If the Program terminates or Member’s account is closed, any Points balance and issued Rewards certificates will be forfeited, and Program benefits will end. Additionally, Member’s Points balance and issued Rewards certificates will be forfeited if Member violates the Program Terms or engages in any fraudulent activity, misuse, or any activity deemed to be abusive or gaming conduct related to the Program as determined in Corral’s sole discretion.
Resellers are excluded from the program and from receiving Points and Rewards. If Member is found, in the sole discretion of Corral to be a reseller, Member’s account may be terminated. If Corral mistakenly issues Points or Rewards for resale purchases, it reserves the right to deduct those improperly awarded Points and/or to invalidate improperly issued Rewards as well as to terminate such accounts.
Corral may close Member’s account at their discretion without prior notice. 
OPT-IN/PRIVACY
By providing Member’s enrollment information, Member is opting in to Rewards Program communications, including email, text messages and social communication. Member is also giving Corral permission to use Member’s transaction and profile data to send personalized Program communications and special offers.
Member’s information will be used in accordance with the brand’s privacy policy, available at https://corralboots.com/pages/privacy-policy.
Note that if a member sends Corral a California Consumer Privacy Act (“CCPA”) deletion request per our Privacy Policy, such Member’s Points, Rewards, and accounts will be permanently deleted and Member will not be able to use incurred Points and Rewards.
CCPA FINANCIAL INCENTIVE DISCLOSURE (FOR CALIFORNIA CUSTOMERS)
The terms of this financial incentive will be presented to Member at the time Member signs up for the Program. Member may withdraw from any of the financial incentives by contacting Corral at customerservice2@corralboots.com or webshop@corralboots.com. The value of Member’s data is the value of the offer presented to Member. Corral has calculated the value of the incentive by using the expense related to the offer.
DISCLAIMER
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROGRAM, AND ALL CONTENT AVAILABLE ON THE RELATED WEBSITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MEMBER ACKNOWLEDGES AND AGREES, BY MEMBER’S PARTICIPATION IN THE PROGRAM AND USE OF RELATED WEBSITES, AS APPLICABLE, THAT MEMBER’S USE IS AT MEMBER’S SOLE RISK, THAT MEMBER ASSUMES FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT MEMBER USES IN CONNECTION WITH MEMBER’S USE, AND THAT CORRAL AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS ("AFFILIATES") SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO MEMBER’S USE OF THIS WEBSITE OR CORRAL’S MOBILE APPLICATIONS OR MEMBER’S PARTICIPATION IN THE PROGRAM.
IN PARTICULAR AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CORRAL AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE PROGRAM OR RELATED WEBSITES, OR THE CONTENT OF ANY WEBSITES OR ONLINE SERVICES LINKED TO OR INTEGRATED WITH THE WEBSITE OR MOBILE APPLICATIONS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CORRAL AND ITS AFFILIATES WILL HAVE NO LIABILITY FOR ANY: (a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM MEMBER’S ACCESS TO OR USE OF THE PROGRAM OR RELATED WEBSITES; (c) ANY UNAUTHORIZED ACCESS TO OR USE OF CORRAL’S SERVERS OR OF ANY PERSONAL INFORMATION OR USER DATA; (d) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE PROGRAM OR RELATED WEBSITES; (e) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED ON OR THROUGH THE PROGRAM WEBSITES BY ANY THIRD PARTY; OR (f) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR SHARED THROUGH THE WEBSITE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CORRAL OR ITS AFFILIATES BE LIABLE TO MEMBER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR RELATING TO THE PROGRAM OR RELATED WEBSITES, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to Member. To the extent Corral may not, as a matter of applicable law, disclaim any warranty or limit Corral’s liability, the scope and duration of such warranty and the extent of Corral’s liability will be the minimum permitted under such law.
INDEMNIFICATION
To the maximum extent permitted by applicable law, Member agrees to indemnify, defend and hold Corral (and its Affiliates), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of Member’s use of the Program-related websites or arising from a breach of these Terms by Member or anyone using Member’s account, or Member’s violation of any law or the rights of a third party. If Corral assumes the defense of such a matter, Member will reasonably cooperate with Corral in such defense.
INFORMAL DISPUTE RESOLUTION
We try to address any disputes without the need to initiate a formal legal case. Member agrees that prior to submitting any dispute or claim to arbitration for resolution, Member and Corral agree to make a good faith effort to resolve it informally, including having at least one telephone conversation between Member, personally, and Corral. To initiate this good faith effort to informally resolve a dispute Member agrees to notify Corral in writing at Corral Boot Co, 4403 W 300 A MILITARY HWY STE 300 MCALLEN TEXAS 78503, Attn: Legal Department, of the nature of this dispute, the basis for Member’s claims and the resolution that Member is seeking, including any monetary amount, with as much detail as Member can provide so that Corral can gain a sufficient understanding of the dispute. During the sixty (60) days following receipt of this notice, Member agrees to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call with Corral. Member may have a lawyer attend the call with Member if Member wishes. If the dispute is not resolved within those sixty (60) days (which period can be extended by agreement of the parties), Member or Corral may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to filing an arbitration. Member and Corral agree to toll the statute of limitations and any filing fee deadlines while the parties engage in this informal dispute resolution process. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.
ARBITRATION AGREEMENT & WAIVER OF CERTAIN RIGHTS
Member and Corral agree that, except as set forth below, we will resolve any controversies, claims, counterclaims, or other disputes between Member and Corral or Member and a third-party agent of Corral (a “Claim”) through final and binding arbitration instead of through court proceedings in accordance with the Consumer Arbitration Rules of the American Arbitration Association (“AAA Rules”). This arbitration agreement applies to any existing or future Claims that Member has not individually filed in a court of law prior to the date Member agreed to these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. Member and Corral hereby waive any right to a jury trial of any Claim. The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to this agreement. However, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, validity, applicability, enforceability, or formation of these Terms including, but not limited to, a claim that all or any part of these Terms is void or voidable.
To begin an arbitration proceeding, Member must send us an individual letter signed by Member requesting arbitration and describing Member’s claim to Corral Boot Co., 4403 W 300 A MILITARY HWY STE 300 MCALLEN TEXAS 78503, Attn: Legal Department. This letter must be sent at least five (5) days before Member initiates an arbitration proceeding against Corral.
Any party to the arbitration may, at any time more than ten (10) days before arbitration, serve an offer of compromise in writing upon any other party to the action. Offers of compromise pursuant to these Terms will be adjudicated and interpreted in accordance with California Code of Civil Procedure section 998.
If Member demonstrates that the costs of arbitration will be prohibitive as compared to the costs of litigation, Corral will pay as much of the administrative costs and arbitrator’s fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.
This arbitration agreement does not preclude Member or Corral from seeking action by federal, state, or local government agencies. Member and Corral also have the right to bring qualifying claims in small claims court or transfer qualifying claims to small claims court. In addition, Member and Corral retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms.
Neither Member nor Corral may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Member may not bring Claims in arbitration on a class, consolidated, or representative basis. The arbitrator can decide only Member and/or Corral’s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated without prior written consent of the parties. If for any reason a claim proceeds in court rather than in arbitration, the parties each waive any right to a jury trial. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction,” and any such “public injunction” may be awarded only by a federal or state court. If either party seeks a “public injunction,” all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a “public injunction” in federal or state court must be stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief.” In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT MEMBER OR CORRAL WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section will continue in full force and effect. This Section of these Terms will survive the termination of Member’s relationship with Corral.
MASS ARBITRATION PROCESS REQUIREMENTS
If twenty-five (25) or more similar claims are asserted against Corral by the same or coordinated counsel or are otherwise coordinated (and Member’s claim is one such claim), Member understands and agrees that the resolution of Member’s dispute might be delayed. Member also agrees to the following process and application of the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules. Counsel for the claimants and Corral’s counsel shall each select ten (10) cases (per side) to proceed first in individual arbitration proceedings as part of a bellwether process. The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of a staged process. If the parties are unable to resolve the remaining cases after the conclusion of the initial twenty (20) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge, and Corral will pay the mediator's fee. If the parties are unable to resolve the remaining matters through mediation at this time, then each side shall select twenty (20) cases (per side) to proceed to individual arbitration proceedings as part of a second bellwether process. (If there are fewer than forty (40) claims remaining, all shall proceed.) The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a staged process. A single arbitrator shall preside over each case. Only one case may be assigned to each arbitrator as part of a bellwether process unless the parties agree otherwise. If the parties are unable to resolve the remaining cases after the conclusion of the forty (40) proceedings, the parties shall participate in another global mediation session before a retired state or federal court judge, and Corral will pay the mediator's fee. If the parties are unable to resolve the remaining matters in mediation at this time, this staged process shall continue with one hundred (100) cases proceeding at one time that are selected randomly or by the AAA in staged sets, until all the claims included in these coordinated filings, including Member’s case, are adjudicated or otherwise resolved. Between staged sets of proceedings, we agree to participate in a global mediation session should Member’s counsel request it in an effort to resolve all remaining claims. The statute of limitations and any filing fee deadlines shall be tolled for claims subject to this section regarding “Disputes” from the time the first cases are selected for a bellwether process until the time Member’s case is selected, withdrawn, or otherwise resolved. A court of competent jurisdiction shall have authority to enforce this paragraph and, if necessary, to enjoin the mass filing or prosecution of arbitration demands against Corral. Should a court of competent jurisdiction decline to enforce these "Mass Arbitration Process Requirements," Member and Corral agree that Member’s and our counsel shall engage in good faith with the assistance of a Process Arbitrator to devise and implement procedures that ensure that arbitration remains efficient and cost-effective for all parties. Either party may engage with the AAA to address reductions in arbitration fees.
OTHER PROVISIONS
To the extent any action relating to the use of the Program and related websites or any transaction with Corral is not brought in arbitration under the arbitration agreement above, such action must be brought in the state or federal courts located in the County of Greensboro, North Carolina. Member consents and submits to the personal jurisdiction of such courts for the purposes of any such action.
These Terms will be governed by and construed in accordance with the laws of the State of North Carolina, without giving effect to any conflict of laws rules or provisions.
Under no circumstances will Corral be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond Corral’s reasonable control.
If any provision of these Terms is found to be unlawful or unenforceable, then that provision will be deemed severable from these Terms and will not affect the enforceability of any other provisions.
The failure by Corral to enforce any right or provision of these Terms will not prevent Corral from enforcing such right or provision in the future.
Corral may assign its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.
Last Updated: 04/02/2025